case study - leadership development programme
The Brief
CORGI is the national watchdog for gas safety in the United Kingdom. In addition to maintaining safe working practices and eliminating carbon monoxide poisoning, a key organisational goal is to ensure our success by developing, supporting and coaching our employees to deliver outstanding service and support to our stakeholders.
The purpose of this leadership development programme was to support that organisational goal by enabling the leadership team to work more effectively both as an entity and within their respective departments.
The Outcome
The leadership team discovered the impact of their
current leadership style on personal effectiveness, the
performance of others and the culture of the
organisation. Consensus was reached on the
preferred leadership style – one which would result in a
more constructive culture and which placed an
appropriate balance on the needs of people and getting
the job done.
A greater sense of self-awareness and the needs of
others was also developed. This resulted in
improved communication, reduced tension and more
effective team working.
The performance of the leadership was benchmarked at the outset of the project. Over a seven month period, significant measurable improvements were achieved. The Circumplexes show a clear reduction in defensive behaviours (red and green) and an increase in constructive behaviours (blue).
Methodology
The programme employed a combination of training,
coaching and action learning. Themes included
leadership development,
coaching skills,
team building,
communication and organisational culture.
The Group Styles Inventory™
was used in combination with a survival simulation to
benchmark team performance while
Leadership/Impact®
informed personal development plans. Insights into
communication and potential team blind spots were
discovered through the Myers-Briggs Type Indicator®
and individual coaching skills were improved through the
use of a simulation.
The key to the success of this project was the integration of a range of methods and tools.
Client Feedback
We were having issues at CORGI getting the results
the leadership team desired. By working with Nova
Connection we were able to identify the problem
behaviours within the leadership team and understand how
they were impacting on the organisation as a whole.
Through the insightful and personalised support of the team at Nova Connection, together with their customised programme of activity, we were able to achieve a step-change in the leadership team’s performance and as a result deliver a more effective culture across the organisation as a whole – one where we started to improve organisational performance by achieving the results we wanted.
Matt Sharp, Resources Director
CORGI
Leadership/Impact and Group Styles Inventory are trademarks of Human Synergistics International, Plymouth, MI, USA
Myers-Briggs Type Indicator, MBTI and the MBTI logo are registered trade marks of the Myers-Briggs Type Indicator Trust.