leadership development, customer research, strategy

Nova Connection's capability revolves around  people and strategy. Our expertise includes:

We work with individuals, owner-managed firms, SMEs and blue chips.  Our aim is to energise clients with fresh thinking and a personal service.

leadership development and coaching

Leadership development programmes enable your key people to realise their full potential by aligning teams to achieve genuine performance gains.  We are qualified to use a range of proven tools such as Myers-Briggs, 360s, personality profiles and aptitude tests.

customer research and surveys

Customer research enables you to see the world as your customers do. Our analysis is always strategic and thought-provoking - delivering real insights rather than just a series of numbers.

strategy and business planning

We offer a no-nonsense, plain English approach to strategy and business planning which is effective for owner-managed organisations and SMEs alike.

culture audits and change management

A culture audit enables us to measure your culture and show the effect it is having on performance.  A change management programme identifies the actions and metrics to develop a high performing, adaptive culture.

client references

Nova Connection was established in 1989 and has a strong track record with large and small organisations. Check out our case studies and further client references on LinkedIn.

call now: 023 9224 0243

Organisational Change

What made it a worthwhile experience for me was Mike's lively and participative approach through workshops and case studies, which changed the way I look at how organisations function and what strategies are required to be successful. I would recommend Mike's company Nova Connection for all organisation and management development.

Wesgo Metals

Leadership Development

Mike's approach to team leadership development was both inspiring and challenging. It forced managers to evaluate the basis on which their own style is built and how that is percieved by others ...... We have seen some dramatic changes to leadership approach by management teams to effect organisational change. We will use Mike again.

Kent Fire and Rescue Service

Customer Survey

We appointed Mike to undertake two in-depth customer surveys. His approach was first class; he understood the brief and delivered on time and on budget. With Mike you get the analysis, the results but more importantly the insight. Would have no hesitation in using him again.

Roke Manor Research

Culture Change

We were able to transform the organisational culture from a stale, civil service-type culture to one where people were enabled to push boundaries and take responsibility. Mike gave us toolkits, approaches, coaching and guidance to achieve the results, improving organisational and leadership performance.

CORGI Group

Executive Coaching

Mike has provided an extraordinary service to my company through a personalised business coaching package ..... Mike's depth of knowledge and ability to communicate that knowledge in a sensitive, flexible and familiar way was central to the success of this excercise. Mike is a generous, honest and thoroughly dependable individual with a professional, caring attitude towards his clients

Wicormarine

Leadership Development

We got involved with Mike under the Train to Gain initiative to provide Executive Coaching / Mentoring..... It was one of the best things we did for our management team and the business. Thanks Mike !!

Rapid IT

Customer Research

We now know far more about how to satisfy our customers than we did before the customer survey.... We were impressed by the professional way in which our project was dealt with, from initial enquiry to completion.

Morgan Technical Ceramics

Culture Change

Nova Connection really listened to our needs and took great care to make sure that the organisational culture programme was tailored to our particular situation. Their analysis was structured and thought-provoking, yet they still managed to engage staff of all levels in the workshop by making it fun and interesting.

PhonepayPlus

Customer Survey

The customer survey was very helpful in that it enabled us to compare "perceived" customer requirements with "actual" requirements. This information met both marketing and ISO9000 needs. I would have no hesitation in recommending Nova Connection to other companies.

Rimor