commitment to quality

Nova Connection has been registered to the MQA-01 quality standard since November 1992.

Registration to the specification means that customers are assured of the value of the products and services we provide. The requirements, which are all measurable, focus on a number of key areas.

  • relationships with both external and internal customers

  • customer service and assurance

  • business, marketing, sales strategy and planning

  • management responsibilities with particular emphasis on business purpose, operating excellence and process improvement

  • people training and performance measurement

Registration to the MQA-01 standard includes ISO:9001:2000.





ISO9001 quality assured